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Privacy Policy

Last updated: 23 July 2026

Privacy Policy - Pharmacy Weight Loss Dunblane

Pharmacy Weight Loss Dunblane
GPhC Registration No: 9012511
Last Updated: July 2026

We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Dunblane collects, uses, and protects your data when you use our online pharmacy weight loss clinic services.

1. Who We Are

Pharmacy Weight Loss Dunblane is a GPhC registered online pharmacy (No. 9012511) providing weight loss consultation and prescription services to patients in Dunblane and across the UK. We are the data controller responsible for your personal information.

2. Data We Collect

To provide safe and effective pharmacy services, we collect the following types of information:

Personal Information: Your full name, date of birth, address, email address, and telephone number.

Health Information: Medical history, current medications, weight, BMI, and other health details relevant to your weight loss treatment. This is classified as special category data and is handled with the highest level of care.

Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.

Technical Data: IP address, browser type, and website usage data collected when you visit our website.

3. How We Use Your Data

We use your personal and health information to process your consultation, assess your suitability for weight loss treatment, and dispense medication safely. Our pharmacist reviews all orders before approval, and approved orders are dispatched within 1 working day.

We also use your data to manage your account, process payments, send order and prescription updates, and comply with our legal and regulatory obligations as a GPhC registered pharmacy.

We may contact you with important service updates or safety information related to your treatment. We will only send you marketing communications if you have given your explicit consent, and you may opt out at any time.

Our legal bases for processing your data include the performance of a contract, compliance with legal obligations, protection of vital interests, and where necessary, your explicit consent for processing special category health data.

4. Cookies

Our website uses cookies to improve your browsing experience and help our site function correctly. Cookies are small text files stored on your device.

We use essential cookies necessary for the website to operate, as well as analytical cookies to understand how visitors use our site. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only where necessary and with appropriate safeguards in place.

This includes our prescribing partners and healthcare professionals involved in your care, regulated delivery services to fulfil your order, secure payment processing providers, and IT and hosting providers who support our website and systems. All third parties are required to handle your data in compliance with UK data protection law.

We may also disclose information where required by law, such as to regulatory bodies including the GPhC, NHS, or law enforcement agencies.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidelines. Financial records are retained for six years as required by HMRC. After the applicable retention period, your data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health consultations and payments are conducted over secure, encrypted connections.

8. Your Data Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, request erasure of your data where it is no longer necessary, restrict or object to certain types of processing, and receive your data in a portable format where applicable.

To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch with us:

Pharmacy Weight Loss Dunblane
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and may be updated from time to time. Any significant changes will be communicated to you directly or through our website.